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      You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

      POLICYHOLDER CONTACTS

      If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

      Claims
      877-242-2544
      Automated Pay By Phone
      800-364-3400
      Payment Support
      888-242-0888
      Online Services Support
      888-242-0888
      Personal Policy Services
      888-242-8811
      Life Policy Services
      800-783-4479
      Business Policy Services
      888-242-8811

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      OTHER CONTACTS
      Agency Technical Support
      866-513-1133
      Human Resources
      513-870-2199
      Investor Relations
      513-870-2768
      Leasing
      513-870-2203
      Media
      513-603-5323
      Privacy Information
      888-744-2170
      Shareholder Services
      866-638-6443
      General Inquiries
      513-870-2000
      888-242-8811

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      MAILING ADDRESS
      P.O. Box 145496
      Cincinnati, OH 45250-5496

      STREET ADDRESS
      6200 S. Gilmore Road
      Fairfield, OH 45014-5141


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